For Services purchased as part of a suite, the Service Credit will be based on the pro-rata portion of the cost of the Service, as determined by 21Vianet in its reasonable discretion. SLA. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. On their web page, there is no SLA for accounts less than 50000 or authentication under 50000. The Azure portal provides access to the audit log events in your Azure AD B2C tenant. “Deployment Minutes” is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. Billing and account management support is provided at no cost. Azure AD is a big service with over 400 million month-to-month energetic customers (MAU). "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. In the event that more than one Service Level for a particular Service is not met because of the same Incident, you must choose only one Service Level under which to make a claim based on the Incident. "Customer" refers to the organization that has entered into the Agreement. If you purchased Services as part of a suite or other single offer, the Applicable Monthly Service Fees and Service Credit for each Service will be pro-rated. LEARN MORE. LimitationsThis SLA and any applicable Service Levels do not apply to any performance or availability issues: Services purchased through Open, Open Value, and Open Value Subscription volume licensing agreements, and Services in an Office 365 Small Business Premium suite purchased in the form of a product key are not eligible for Service Credits based on service fees. Get started in four simple steps with Azure AD B2C. If we determine that a Service Credit is owed to you, we will apply the Service Credit to your Applicable Monthly Service Fees. For licenses reserved, but not paid for, at the time of the Incident. But what if we have small user base but we want SLA? Get Azure innovation everywhere—bring the agility and innovation of cloud computing to your on-premises workloads. "Success Code" means an indication that an operation has succeeded, such as an HTTP status code in the 2xx range. Azure AD is a huge service with more than 400 million Monthly Active Users (MAU). "Maximum Available Minutes" is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. You must be in compliance with the Agreement in order to be eligible for a Service Credit. Azure AD B2C: No SLA. “Maximum Available Minutes” is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. Due to factors outside our reasonable control (for example, natural disaster, war, acts of terrorism, riots, government action, or a network or device failure external to our data centers, including at your site or between your site and our data center); That result from the use of services, hardware, or software not provided by us, including, but not limited to, issues resulting from inadequate bandwidth or related to third-party software or services; Caused by your use of a Service after we advised you to modify your use of the Service, if you did not modify your use as advised; During or with respect to preview, pre-release, beta or trial versions of a Service, feature or software (as determined by us) or to purchases made using Microsoft subscription credits; That result from your unauthorized action or lack of action when required, or from your employees, agents, contractors, or vendors, or anyone gaining access to our network by means of your passwords or equipment, or otherwise resulting from your failure to follow appropriate security practices; That result from your failure to adhere to any required configurations, use supported platforms, follow any policies for acceptable use, or your use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with our published guidance; That result from faulty input, instructions, or arguments (for example, requests to access files that do not exist); That result from your attempts to perform operations that exceed prescribed quotas or that resulted from our throttling of suspected abusive behavior; Due to your use of Service features that are outside of associated Support Windows; or. Please see the Virtual Machines SLA for more details. In the event that more than one Service Level for a particular Service is not met because of the same Incident, Customer must choose only one Service Level under which a Claim may be made based on the Incident. 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We will provide at least 90 days' notice for adverse material changes to this SLA. Flow: The service is considered available for a directory in the following scenarios: This Service Level Agreement for Microsoft Online Services (this “SLA”) is a part of your Microsoft volume licensing agreement (the “Agreement”). Azure Active Directory B2C (Azure AD B2C) is an identity management service that enables custom control of how your customers sign up, sign in, and manage their profiles when using your iOS, Android, .NET, single-page (SPA), and other applications. This SLA applies to the Microsoft Online Services listed herein (a “Service” or the “Services”), but does not apply to separately branded services made available with or connected to the Services or to any on-premises software that is part of any Service. "Success Code" means an indication that an operation has succeeded, such as an HTTP status code in the 2xx range. For a claim related to Microsoft Azure, we must receive the claim within two months of the end of the billing month in which the Incident that is the subject of the claim occurred. 1. I will have a SPA App + Web API so here come the questions: As far as I understand I am going to be using the OpenID implicit flow which would require: One App in my AD tenant for the SPA. 3. In cases where Service Levels apply to individual Service Resources or to separate Service tiers, Service Credits apply only to fees paid for the affected Service Resource or Service tier, as applicable. Azure Active Directory B2C documentation. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. In order for 21Vianet to consider a Claim, Customer must submit the Claim to Customer Support within two months of the end of the billing month in which the Incident that is the subject of the Claim occurs. Starting June 30 th, 2020, we will no longer add any new features to ADAL and Azure AD Graph.We will continue to provide technical support and security updates but will no longer provide feature updates. Ask Question Asked 2 years, 2 months ago. Unless as otherwise provided in a specific SLA, only one Service Credit is permitted per Service for an Applicable Monthly Period. GET STARTED. "Claim" means a claim submitted by Customer to 21Vianet pursuant to this SLA that a Service Level has not been met and that a Service Credit may be due to Customer. This Service Level Agreement for Azure (this “SLA”) is made by 21Vianet in connection with, and is a part of, the agreement under which Customer has purchased Azure Services from 21Vianet (the “Agreement”). One App in my AD tenant for the WebAPI. Linked directly to Azure Service 360° for service summary information. A list of activity events logged over the last seven days is displayed. Introduction Service availability is a very important factor. By using Azure AD-B2C you can provide your customers: Easy sign ups. "Service” or “Services" refers to a Azure service provided to Customer pursuant to the Agreement for which an SLA is provided below. Service availability is a very important factor. We will evaluate all information reasonably available to us and make a good faith determination of whether a Service Credit is owed. The SLA will be effective from 7/1/2019. But 10 Mar 2016. ORDERING KEY: ⭡ LEVEL ⭱ PUBLISHED. “Downtime” is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. No SLA is provided for the Free tier of Azure Active Directory B2C. Let me list down the list of features associated with Azure AD editions and respective pricing. Active 2 years, 2 months ago. Azure Kubernetes Service (AKS) As a free service, AKS does not offer a financially-backed service level agreement. Attributable to acts by persons gaining unauthorized access to 21Vianet’s Service by means of Customer’s passwords or equipment or otherwise resulting from Customer’s failure to follow appropriate security practices. And, because Azure Active Directory B2C is a reliable, globally-distributed service with an SLA of 99.9%, they will be able to access your app or service from virtually everywhere. "Virtual Network" refers to a virtual private network that includes a collection of user-defined IP addresses and subnets that form a network boundary within Azure. I’m having multiple customers & I want to manage their identity.. For some of my customers the users won’t have corporate identity ; I would like to offer them to login using their social identity (e.g. Azure SLA Board. The amount and method of calculation of Service Credits is described below in connection with each Service. "Incident" means any set of circumstances resulting in a failure to meet a Service Level. Data Centers. Microsoft will share its next-generation versatile funding roadmap for Azure AD and Azure AD B2C in early 2021. "Management Portal" means the web interface, provided by 21Vianet, through which customers may manage the Service. In cases where Customer has purchased Services from a reseller, the Service Credit will be based on the estimated retail price for the applicable Service, as determined by 21Vianet in its reasonable discretion. This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD … Scenario: I’m creating a Software as a Service (SaaS). It's also less work for our staff to not have to manage multiple authentication systems." The number is given, it can be included in estimating overall solution availability, the case should be fairly simple. 2. Hello again in the Azure AD B2C series! These terms will be fixed for term of your Agreement. 1 B+. "Downtime" is defined for each Service in the Services Specific Terms below. The number is given, it can be included in estimating overall solution availability, the case should be fairly simple. "Virtual Network Gateway" refers to a gateway that facilitates cross-premises connectivity between a Virtual Network and a customer on-premises network. "Service Credit" is the percentage of the Applicable Monthly Service Fees credited to you following Microsoft’s claim approval. "Preview" refers to a preview, beta, or other pre-release version of a service or software offered to obtain customer feedback. 2. On April 1, 2021, we will update our public service level agreement (SLA) to promise 99.99% uptime for Azure AD user authentication, an improvement over our previous 99.9% SLA. We will strive to attain at least 99.5% availability for the Kubernetes API server. Therefore, we w… I understand that why because it is free. AVG: 99.925% MED: 99.9%. "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. 3." Service Credits are Customer’s sole and exclusive remedy for any failure to meet any Service Level. Access Visual Studio, Azure credits, Azure DevOps, and many other resources for creating, deploying, and managing applications. Microsoft Identity Web is a library which contains a set of reusable classes used in conjunction with ASP.NET Core for integrating with the Microsoft identity platform (formerly Azure AD v2.0 endpoint) and AAD B2C.. Hello again in the Azure AD B2C series! Customer can use their preferred social, enterprise, or local identities to get single sign-on access to applications. Service CreditsService Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Agreement and this SLA. 6. Learn about claims, Service Credits, and limitations. The service is considered available for a directory in the following scenarios: The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. We guarantee at least 99.9% availability of the Azure Active Directory B2C service. "Incident" means (i) any single event, or (ii) any set of events, that result in Downtime. UPDATE June 26, 2020: On June 22nd, we announced end of support timelines for Azure AD Authentication Library (ADAL) and Azure AD Graph.. Microsoft will share its roadmap for the next generation of resilience investments for Azure AD and Azure AD B2C in early 2021. "Applicable Monthly Service Fees" means the total fees actually paid by you for a Service that are applied to the month in which a Service Credit is owed. Microsoft yesterday announced that it will offer 99.99% uptime for Azure AD user authentication. "Monthly Uptime Percentage" is calculated as Maximum Available Minutes less Downtime divided by Maximum Available Minutes in a billing month for the Microsoft Azure subscription. READ DOCS. Capitalized terms used but not defined in this SLA will have the meaning assigned to them in the Agreement. I am planning to use Azure AD B2C for my new application which is going to be hosted in Azure. Automatically rebuilt from Published SLA daily. 21Vianet will use all information reasonably available to it to validate the Claim and to determine whether any Service Credits are due. So you just need to create your app and Azure AD will take care of the identity management. Monthly Uptime Percentage is represented by the following formula. Azure AD B2C, being one of the services, has an SLA coming with it. 1. Regards, Sumanth BM "Service Level" means the performance metric(s) set forth in this SLA that Microsoft agrees to meet in the delivery of the Services. "Downtime" is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. In cases where Service Levels apply to individual Service Resources or to separate Service tiers, Service Credits apply only to fees paid for the affected Service Resource or Service tier, as applicable. The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. Review the Azure AD B2C documentation. "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. Be based on the application with confidence knowing Azure AD editions and respective pricing Minutes”... Time by visiting https: //www.azure.cn/support/legal/sla/ Credit will be fixed for term your. Available through Azure support, starting at ₹1,916.792/month what if we determine that Service... Of receipt the list of activity events logged over the last seven days displayed. The Service finally azure ad b2c sla Let me list down the list of features associated with Azure B2C. Web interface, provided by Microsoft, through which customers may manage the Service Credit be... As an HTTP status Code in the 2xx range four simple steps with Azure AD B2C handles security... Versatile funding roadmap for the next major version get Azure innovation everywhere—bring the agility and innovation of cloud to... `` Incident '' means azure ad b2c sla individual Resource available for use within a Level! Local identities to get single sign-on access to applications Kubernetes Service ( AKS ) as Service. May not unilaterally offset your Applicable Monthly Service Fees credited to you Microsoft’s... 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